Customer Service Representative

Location

Belmont or Sunnyvale, CA

Type

Full Time

Customer Service Representative

Fast paced local office of an International Franchise has an opening for an experienced Customer Service Representative. Our customers love us, our business is growing, and we are seeking additional office support! Handyman Connection is a locally owned and operated, well established Home Improvement Company serving the Peninsula, and sections of the South Bay and East Bay with excellent customer service and quality workmanship. Our customer base is over 50% repeat/referral customers.

What You Will Receive

  • Earn competitive pay depending on your skills, experience and availability
  • Work during traditional business hours with some flexibility – no nights or weekends!
  • Part-time or full-time opportunities available
  • Professional office with a friendly touch!
  • Excellent training and support
  • Branded apparel available (or business casual attire)

Responsibilities

  • Strong telephone and written communication skills
  • Excellent people management skills
  • Dedication to excellent customer service
  • Outgoing personality; enjoys working with people
  • Able to manage small business details while working independently
  • Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
  • Confident with typical office equipment and computer skills - especially Outlook, Excel, Word, CRM, PowerPoint
  • Knowledge of home repair and light remodeling a plus
  • Experience working in a Customer Service Role or Telemarketing Role preferred

Competitive wages with incentive plan available to qualified applicant. For immediate consideration, apply online via the application to the right.  Check us out on the web at: www.handymanconnection.com

 

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